Change Management Venn

Design Thinking applies the principles of Human-Centered Design to develop innovative processes, systems, products, and services, in service of creating better human experience. Its focus is to come up with the solution of What to implement. Change Management is also a human-centered activity. Change agents promote engagement and consider people’s experience to plan the implementation. Change Management is used to implement new processes, systems, products, and services. The focus of Change Management is How to implement the solution. You can see how well these two fields can fit together. Both fill in a gap left by the other. Design Thinking brings people into the development of what will be implemented, and Change Management enables something that has been designed to be adopted .

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