Customer Experience Management Process Description

Customer Experience Management Process Description: The customer experience management (CXM) process involves designing and managing all customer interactions to improve satisfaction and loyalty. It starts with understanding customer needs and expectations, then maps the customer journey across touchpoints. Businesses use View more Customer Experience Management Process Description

Salesforce Architecture/Salesforce Architect Sample

Salesforce Architecture/Salesforce Architect Sample: A Salesforce architecture sample provides a visual or diagrammatic representation of how Salesforce components interact within an organization. This might include elements such as Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud), integration points with external View more Salesforce Architecture/Salesforce Architect Sample

Heroku Connect Salesforce Architecture Diagram

Heroku Connect Salesforce Architecture Diagram: The Heroku Connect Salesforce architecture diagram illustrates how data flows between Salesforce and Heroku, a cloud platform for building and running applications. This architecture enables seamless integration, allowing businesses to connect their Salesforce data to View more Heroku Connect Salesforce Architecture Diagram