Process Assessment Matrix

A Process Assessment Model (PAM) is a tool that helps determine the maturity of a process. It is aligned in two dimensions: Process and Indicators. The PAM holds all details, so-called indicators, to determine process maturity .

Process maturity is a measure of how well-defined and controlled a company’s processes are. A high level of process maturity shows that a company documents processes well, employees understand and follow procedures, and there is continuous process improvement. Process maturity can refer either to the maturity of a single process or of all processes in a department or company .

There are several process maturity models and assessments available to help organizations determine their process maturity level. Smartsheet has collected the top maturity models and assessments, as well as tips from industry experts, to set you on your path to process maturity .

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