A finance and insurance company uses business architecture to investigate and reverse customer loss. A government agency uses business architecture to establish a vision to enable customer selfservice. An international finance company uses business architecture to align the enterprise to a new business model.
Business architecture’s main benefit is that it delivers a common vocabulary for communicating and reconciling critical business issues across a wide variety of stakeholders. Miscommunication is rampant across business.
As we all know, business architecture when done right can be a useful catalyst for business/IT alignment and optimal technology enablement. The business architecture tools span the spectrum based role definition of the business architect on the intent and the content of the business architecture deliverables.