Level 1 Manage Information Technology

We identified a helpful article on TechBeacon that outlines the eight most important IT service management metrics . Alternatively, if you’re looking for information on the basic concepts of information systems and their applications in management, you might find this resource from OSOU useful . If you’re interested in understanding the different levels of proficiency in computer skills, this guide from Concordia University provides detailed descriptions . Finally, if you’re looking for information on BTEC Nationals in Information Technology, this page from Pearson qualifications has key documents and news .

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